Canon imagePROGRAF eService

Focus on your business while your Canon plotter service, ink, and uptime are managed.

Canon imagePROGRAF eService helps keep your large format printer ready for work with remote monitoring, ink supply planning, spare parts, maintenance, and on-site service included in one clear package.

Pay for ink used Remote monitoring Automatic ink planning Spare parts included On-site service TM, TX & PRO series

Key benefits

Predictable large format support for Canon imagePROGRAF users.

Designed for businesses that need their plotter available, monitored, supplied, and supported without managing every consumable and service event manually.

01

Pay only for ink usage

You pay a fixed price for the amount of ink consumed, with package options based on your print volume.

02

Service included

Warranty support, printheads, maintenance cartridges, spare parts, periodic maintenance, and on-site service can be included.

03

Secure remote monitoring

Connected devices can be monitored for status, warnings, errors, ink levels, and media usage through Canon eService infrastructure.

04

Ink on time

Ink levels can be monitored so replacement cartridges are planned before production is interrupted.

05

Worry-free work

Your team can focus on drawings, posters, plans, and production work while service needs are managed in the background.

Packages

Choose a Canon eService package based on your quarterly ink volume.

The more you print, the lower the price for each additional millilitre of ink.

200

eService 200ml+

EUR130.00 / quarter
  • Includes 200ml of ink
  • Extra ink: EUR 0.65 per ml
  • Suitable for lighter usage
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700

eService 700ml+

EUR385.00 / quarter
  • Includes 700ml of ink
  • Extra ink: EUR 0.55 per ml
  • Best for heavier print volume
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All prices are shown without VAT.

How it works

Remote monitoring helps us act before small issues become work-stopping problems.

With the eService agent connected, printer data can be collected securely and used to plan supplies, maintenance, and support.

01

Connect the device

An eService agent is installed on a PC or server that remains connected to the printer.

02

Monitor status and usage

Ink levels, errors, warnings, media usage, and maintenance needs can be tracked.

03

Plan supplies and service

Ink replenishment, spare parts, maintenance, and support can be handled more predictably.

FAQ

Frequently asked questions.

These answers explain the typical eService approach. Exact coverage can depend on the selected agreement and device.

What benefits does eService bring?

Efficient service, automatic ink replenishment, predictable ink costs, smoother cash flow, full-term service and support, and improved uptime.

What is covered?

Coverage can include consumed ink, spare parts, periodic maintenance, break/fix support, and on-site service. Exact terms depend on the contract.

What data is tracked?

Printer errors, warnings, ink levels, media usage, and status information. Canon eService infrastructure is based in Europe.

What can I print with 1ml of ink?

Ink consumption varies by media, image, and device. As a guide, drawings may use less ink than posters or photo output.

How is ink consumption measured?

The printer records ink usage, including ink used for printing and maintenance operations such as head cleaning.

Can the agent be installed remotely?

Yes. In many cases the eService agent can be installed remotely by a service technician.

What if I do not use all included ink?

The quarterly fee covers the selected package. Unused included ink normally does not transfer to the next quarter.

What if I use more ink?

Extra ink is billed at the fixed extra millilitre price of your selected package.

Ready to simplify plotter support?

Tell us your Canon imagePROGRAF model and approximate quarterly ink usage.

We will help you choose the most suitable eService package and explain what is included for your device.

Request eService consultation